Did you receive a welcome kit or a call from us?
Yes, we are real. Here is how to verify.
If a Quantify package landed at your door or a nurse called and you have never heard of us, we understand the instinct to be cautious. Your employer's health plan partnered with us to provide your specialty infusion, injection, or medication, and our team works to keep your real out-of-pocket as close to $0 as your plan allows. Use any of the channels below to confirm we are who we say we are.
Still not sure? Call your benefits administrator or HR contact and ask whether Quantify Specialty Care is part of your specialty infusion, injection, and medication benefit. They will confirm. We never charge members for the call, the welcome kit, or any of the wraparound care. QSC patients are covered through a self-funded employer health plan. For most members, our team works hard to bring out-of-pocket as close to $0 as your plan allows — through manufacturer copay programs, foundation grants, and patient-assistance resources. On HDHP/HSA plans, federal law requires the IRS-minimum deductible be met first; on other plan types, cost share is set by your plan, and we negotiate every option to lower it. Our URAC-accredited pharmacy is licensed in the states we serve.
A quick note about your insurance card
“Quantify isn't on my card” — here's why that's normal.
The big logo on your insurance card — BCBS, Aetna, Cigna, UMR, Anthem, UnitedHealthcare, Meritain, Allegiance, Imagine360, or any of the others — is the company that administers your plan. They process your claims, run the member portal, and route your calls. They are not actually paying the bill.
If you work for a self-funded employer (most mid-size and large employers in the US), your employer pays your medical claims out of their own money. They hire the company on your card to handle the paperwork. And they choose specialty programs — like Quantify — to deliver high-cost care more affordably and more humanely than the open network would.
So when a Quantify nurse calls you, here is what is actually happening:
- 1Your employer chose Quantify to be their partner for specialty infusions, injections, and medications.
- 2The company on your card still administers your overall plan and still processes your claims.
- 3Quantify delivers your specialty medication and care — nurses, pharmacy, home infusion, 24/7 monitoring. Cost share depends on the plan. Our team works manufacturer copay programs, foundation grants, and patient-assistance resources on every member's behalf to bring out-of-pocket as close to $0 as the plan allows. On HDHP/HSA plans, the IRS-minimum deductible must be met first.
- 4The bill goes to your employer's plan, not to you.
This is why a Quantify representative will not show up in the “in-network providers” search inside your insurance app, and why your card does not have our logo on it. The benefit was added by your employer to save money for the plan and improve care for you. Your HR or benefits administrator can confirm it in one phone call.
For Patients & Caregivers
Your care, your way.
If your employer has partnered with Quantify, your specialty infusion, injection, or medication is covered through us. Our team works to bring your real out-of-pocket as close to $0 as your plan allows. Here is what care looks like.
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01
We reach out first
If we have your name, it is because your employer's plan invited us to help. A nurse (not a salesperson) calls. We explain everything. You decide what you want to do.
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02
You meet your care team
You get one dedicated bedside nurse — not a rotating team — who knows your name, your veins, your story, and how you're feeling today. Plus a clinical pharmacist, a registered dietitian, and counseling support for you and close family when you need it. Same names you can text back, every time.
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03
Your welcome kit arrives
A friendly first box — no medication, no needles, nothing urgent. Inside: your printed welcome packet and a small comfort kit with fuzzy socks. Your medication and infusion supplies arrive in a separate, timed shipment after your welcome call — never before.
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04
Your therapy happens where you live
Most therapies can be given at home. One dedicated bedside nurse who knows your name, your veins, your story, and how you're feeling today comes to you and stays the whole time — not a rotating team. If home isn't right for you, we offer infusions in alternate ambulatory care settings close to you, arranged by your QSC team. You keep your existing specialist.
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We stay in your corner
Twenty-four hours a day. Refill coordination, side-effect questions, a tough night, a billing concern, a Food-as-Medicine grocery order if it's part of your program — same team picks up.
What we treat
Specialty infusions, injections, and oral medications for autoimmune and inflammatory disease, oncology and hematology, immunodeficiency, neurology, rare disease, and other complex conditions managed by biologics and specialty therapies.
What it costs you
QSC patients are covered through a self-funded employer health plan. For most members, our team works hard to bring out-of-pocket as close to $0 as your plan allows — through manufacturer copay programs, foundation grants, and patient-assistance resources. On HDHP/HSA plans, federal law requires the IRS-minimum deductible be met first; on other plan types, cost share is set by your plan, and we negotiate every option to lower it. We always tell you exactly what to expect before your first dose.
Do I have to switch doctors?
No. You keep your prescribing physician and your specialist. We coordinate with them. We are the infusion, injection, and pharmacy team — we are not replacing your doctor.
Your welcome kit
What's in the first box, and what comes after.
Your first Quantify box is a welcome kit, not your medication. It is there to introduce you to your care team, set up your monitoring devices, and make day one feel calmer than a typical specialty-pharmacy intake. Your medication and infusion supplies arrive in a separate, carefully-timed shipment after your welcome call with your nurse — never before.
Step 1 · Your welcome kit arrives
This first box is intentionally light. No medication, no needles, nothing urgent. Inside you'll find your printed welcome packet and a small comfort kit. Open it whenever you are ready — your care team walks through every piece of it with you on the welcome call.
Step 2 · Your printed welcome packet
A written summary of your care plan, your care-team's names and direct numbers, your therapy schedule, what to expect at your first infusion, side effects to watch for, and step-by-step instructions for the monitoring devices. Keep this somewhere easy to reach — the fridge or a kitchen drawer is what most members do.
Step 3 · Your connected monitoring kit
Depending on your therapy, this can include a smart wearable patch, a blood-pressure cuff, a pulse oximeter, a glucose sensor, a connected weight scale, and the QSC member app. The devices pair to your phone or work on their own — we walk you through setup on the welcome call. Your vitals stream into our Virtual Command Center 24/7, so a nurse can reach out before something becomes an ER trip.
Step 4 · Your comfort kit
A water bottle, an ice pack, a little notebook, a few snacks, a pen, fuzzy socks, and small comfort items with quiet affirmations. None of this is medically required. It is there because infusion days can feel long, and we think you deserve a small kindness that day.
Step 5 · Your welcome call with a nurse
Usually within 24–48 hours of the kit arriving, your assigned nurse calls you directly. She walks through every piece of the kit, answers questions, sets up the monitoring devices over the phone, confirms your prescribing physician and therapy plan, and schedules your first infusion date and time. This is also when we confirm the medication shipment timing so it lands the day you need it — not before, not after. If you haven't heard from us within 48 hours, call or text 740-994-1811.
Step 6 · Your medication and infusion supplies arrive
This shipment comes after your welcome call — never before. It includes the specialty medication your doctor ordered, plus the IV tubing, dressing supplies, sharps container, and any pump or pole you need for your therapy. Everything is labeled by dose and clearly marked. Some items need to go in the refrigerator right away — a printed insert on top of the box tells you which, and your nurse will have already confirmed storage with you on the welcome call. Most members receive this shipment 24–48 hours before their first infusion.
What it costs you
QSC patients are covered through a self-funded employer health plan. For most members, our team works hard to bring out-of-pocket as close to $0 as your plan allows — through manufacturer copay programs, foundation grants, and patient-assistance resources. On HDHP/HSA plans, federal law requires the IRS-minimum deductible be met first; on other plan types, cost share is set by your plan, and we negotiate every option to lower it. If you ever get an unexpected bill, call us immediately at 740-994-1811 and we will sort it out.
Something looks wrong, damaged, or missing
Call or text 740-994-1811 or email admission@quantifysc.com. Do not use any item that looks tampered with, damaged, or beyond its labeled date. We will replace it the same day in most cases, and overnight in all cases.
Common questions
If you're new to Quantify, start here.
What is Quantify Specialty Care?
Quantify Specialty Care is an integrated specialty infusion, injection, and medication program designed to deliver high-quality, cost-effective care for patients with rare and chronic conditions. It includes home infusion therapy, 24/7 remote monitoring, and a full clinical care team that wraps around the care your existing doctor is already providing.
How did Quantify find me?
Your employer or health plan has made this program — and additional benefits — available to you. Specialty therapy gets billed at very different prices depending on where it's given, and we built QSC to fix that for both you and your plan. That's why you're hearing from us. If you want to verify before responding, call your benefits administrator or HR contact and ask whether Quantify Specialty Care is part of your specialty infusion, injection, and medication benefit — they will confirm.
Can I keep my current doctor?
Yes. You keep your prescribing provider. Quantify works with your doctor to ensure all your needs are met — we obtain orders from them and manage your specialty care in coordination with them. We are not replacing your doctor; we are the infusion, injection, and pharmacy team that wraps around them.
What does it cost me?
QSC patients are covered through a self-funded employer health plan. For most members, our team works hard to bring out-of-pocket as close to $0 as your plan allows — through manufacturer copay programs, foundation grants, and patient-assistance resources. On HDHP/HSA plans, federal law requires the IRS-minimum deductible be met first; on other plan types, cost share is set by your plan, and we negotiate every option to lower it. We always tell you exactly what to expect before your first dose.
What conditions does Quantify treat?
We manage specialty infusions, injections, and oral medications for cancer, autoimmune and inflammatory diseases, immunodeficiency disorders, multiple sclerosis, blood disorders, chronic pain, certain neurology and cardiology conditions, and other complex diagnoses managed by biologics or specialty therapies.
Where will my infusion happen?
Care can be delivered in multiple settings: home infusion, outpatient infusion centers, your physician's office, or a hospital setting. The choice is based on what is clinically appropriate for your therapy and what you prefer. Most therapies can be safely given at home.
How does the remote monitoring work?
We deploy a full clinical-grade monitoring kit — not just a blood-pressure cuff. Depending on your therapy and condition, that can include smart wearable patches, continuous vitals monitors, a connected BP cuff, pulse oximetry, glucose sensors, weight scales, and our member app. Everything streams into a HIPAA-secure platform where our Virtual Command Center reviews your data in real time, 24/7. If something trends in the wrong direction, a nurse reaches out before it becomes an ER visit. This is acute-care-level oversight, delivered to your living room.
What if I need help between visits?
You contact your care team — phone, text, or the app — any time. Twenty-four hours a day. Whether it is a symptom, a side effect, a refill, a billing question, or anything else, the same team picks up. You always have a real human on the other end.
How do I get started?
Most of the time, we start the conversation. If your employer has partnered with Quantify, a nurse reaches out to you directly. If you have not heard from us yet and you think your plan covers our services, email admission@quantifysc.com or call or text 740-994-1811 and our admissions team will check.